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Ombudsman taking appointments

August 22, 2016 2:29 P.M.

A mobile complaint clinic with the Office of the B.C. Ombudsperson swings through the region next week, offering an ear to anyone treated unfairly by the provincial government, local government or any B.C. public body.

Confidential appointments with ombudsperson staff are being booked in Lillooet and Ashcroft on Aug. 24, Cache Creek on Aug. 25 and Kamloops on Aug. 25-26. 

To make an appointment, call the Office of the Ombudsperson toll-free at 1-800-567-3247 to reserve a time.

“The Office of the Ombudsperson serves all of British Columbia,” said Ombudsperson Jay Chalke. “Our mobile complaint clinic is a great option for anyone who has not been able to resolve their concerns about a provincial or local public authority on their own. We can review your situation at the clinic. That initial review can lead to an investigation by our office.”

The Ombudsperson is independent of government and has jurisdiction over all provincial ministries and boards, Crown corporations, colleges and universities, schools and school boards, health authorities, local governments and self-governing professions.

“We receive around 7,500 inquiries and complaints annually,” said Chalke. “Our complaint clinics are one way for people to reach us. We are also available by phone, mail, fax, or web form.

“In addition to addressing your issue, we have seen many times that just one voice can lead to systemic improvements that help many.”

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