Re: 'Skip the tip? That's the question,' July 14.
I have to be honest, Earls has never been one of my favourite places to eat. The staff have always been great but the menu just doesn’t have my kind of choices.
The latest move to include a 16% tip in the bill was the final blow. I wouldn’t be surprised if the tip is on the total bill including taxes which would make it more like 18%. Paying a tip on taxes is something I will never do.
The excuse given that the back staff don’t get their share is nonsense. Many restaurants have a policy of sharing tips. The person providing the service, good or bad is the one that should get the largest share as they have earned it.
Just my two cents.
Grouchy 1 says:
July 18, 2016 10:00am
Craig Richardson says:
July 19, 2016 03:23pm
You are doing your job, why do they expect a tip? I don't get a tip and I'll wager I work harder as well as work at night on my computer/phone while out of the office just to keep up. I essentially work 12-14 hour days, where's my 16% bonus? If you do a great job and go above/beyond, keep checking on us for drinks, etc then you get a tip. If you bring out our food and disappear until we're waving at you to come bring more drinks, no tip for you. But now that tips are mandatory at some places, won't that also breed laziness? No more incentive to go above and beyond, just the desire to do the minimum knowing you're guaranteed a tip regardless of how you perform is wrong.